To the best of our abilities, orders placed before 2 p.m. EST on a business day will ship the same day. Orders placed after 12 p.m. will ship the following business day.

You are solely responsible for providing complete and accurate shipping and billing information at the time of purchase. All orders will be shipped to the address listed on the confirmation page. If the shipping or billing information is incorrect, contact us immediately to avoid issues or delays.

Once an order has shipped and the carrier has generated a tracking number, it will be sent to the email address associated with the order.

The estimated delivery time for standard shipping is three to seven business days for orders in the U.S.

USPS does count Saturdays for delivery to most areas but does not count Sundays or federal holidays; their estimated days for delivery are also not guaranteed (Priority Express is the only option guaranteed).

A signature is required at the time of delivery for orders valued at $500 or more. All other orders are at the discretion of the delivery driver and whether they feel comfortable leaving a package without a signature. Delivery placement at the shipping address will vary, although most deliveries are left at the mailbox, front door, or front office if delivered to a building complex.

If your order is damaged, please contact us within one business day of receipt so that we can report it to the carrier for a damage claim. Please do not discard any packaging or product until all shipping issues have been resolved.

If you suspect your package is lost or stolen, please contact us so we can work to resolve the issue. Also, just to be sure, please double-check the surrounding area where it could have potentially been delivered and with your neighbors.

Items that were ordered while listed as “out of stock” will be shipped when they become available. Shipping will be expedited at no additional charge.